Question: How can I get in touch
with you to ask more specific questions, or for any other requirements
that I may have?
Answer:
You can contact us by telephone: 714-979-1995
You can contact us by fax: 714-979-2290
You can contact us by E-mail: info@artisticmarbleworks.com
You can contact us by mail. Please address your correspondence
to:
Artistic Marbleworks & Creations
Stonemill Design Center
2915 Redhill Avenue, Suite # B-104
Costa Mesa, California 92626
You can visit our showroom and view different artistic
creations in person. Showroom address:
Artistic Marbleworks & Creations
Stonemill Design Center
2915 Redhill Avenue, Suite # B-104
Costa Mesa, California 92626
Showroom business hours: Monday thru Friday from 10:00 AM to 4:00
PM Pacific Standard Time also evenings, Saturdays or Sundays by
appointment only.
Question: How can I place an order?
Answer: By signing an order confirmation form that we provide and
that includes the specific details of the mantel you have chosen.
You must, furthermore, deposit with us an amount equal to 50% of
the mantel cost.
Question: How can I pay for a mantel I choose?
Answer: By bank transfer, check or money order. We will provide
you with the precise coordinates prior to your placing an order.
Question: Can I suggest modifications to a particular mantel
illustrated in the presentation?
Answer: Yes, the type and extent of the modification(s) will be
evaluated to provide a detailed estimate of how the modification(s)
will effect the cost of the mantel.
Question: Are there more models available than
those that are shown in the presentation?
Answer: Yes. We have included in the presentation a vast selection
of the most popular models, but there are other proposals if you
do not find exactly what you're looking for. Additional models can
be forwarded to you in a hard copy catalog at a small cost.
Question: How long does it take to have a sculpted
marble mantel made?
Answer: In general, it takes 90 days from order confirmation.
Question: Is it costly to ship a marble mantel to the final destination
with the client?
Answer: No, surface delivery (by ship and truck) is generally very
economical and the expense to receive your artistic marble mantel
anywhere in the world is far less than what most people would think.
To give an example, it would cost about US $600.00 to deliver a
typical mantel from studio in Italy to a client in California, USA.
Question: How long does it take to ship a mantel to destination?
Answer: To use the example given above of delivery from studio
in Italy to a client in California, USA, it would take approximately
30 days.
Question: As a client, do I have to do anything to guarantee delivery
of the mantel?
Answer: No, once the order has been fulfilled and payment made,
we will handle all shipping formalities for you.
Question: Can I choose any marble type for my mantel?
Answer: Definitely. Costs vary depending on marble type selected
and, for this reason, quotations will be given for specific requests.
However, we suggest the use of White Carrara marble or White Statuary
marble for mantels that are elaborately decorated because these
marble types, being relatively free from heavy veins and contrasting
colors, best highlights the sculpture work. On the contrary, the
simpler mantel models stand to gain from the richly colored marble
types that can be selected.
Question: Can I choose to combine different marble types for my
mantel.
Answer: Yes, in many cases we actually suggest this solution. The
use of different marble types can often enhance the aesthetics of
the mantel greatly. This can be done by including inlaid work or
by simply making a yoke in a different marble type.
Question: What if I want to personally choose the marble that will
be used for my mantel and I want to see a collection of mantels
ready for delivery?
Answer: It would be our pleasure to have you visit our showroom
to satisfy your needs. Alternatively, marble samples can be sent
to you with a minimum charge at your expense.
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